The American Health Care Association recently awarded Medicalodges Douglass with the Bronze Quality Award for performance excellence.
Initiated in 1996 and centered on the criteria of the renowned Baldrige Performance Excellence Program, the AHCA/NCAL National Quality Award program has encouraged long term and post-acute care facilities to achieve performance excellence through continuous learning and development.
The program is comprised of three levels Bronze, Silver and Gold- each require meticulous criteria and must be achieved in succession.
“While it’s the facilities who earn the awards, it’s the residents who reap the benefits,” stated John “Chick” Stepahin, Chair of the AHCA/NCAL National Quality Award Board of Overseers. “The program’s rigorous criteria demonstrate these facilities’ dedication, innovation and passion for what they do every day – caring for the frail, elderly and disabled.”
Administrator, Lori Shryock, received the Bronze award in Tampa Florida at the AHCA/NCAL National Convention this year. Lori has been an Administrator for eight years. She said, “This was one of the proudest moments of my career, I was so proud of my team for all of their hard work and dedication to earn this award. We work hard each day to uphold the Medicalodges Mission Statement: We serve and enhance the lives of others with caring hands.
Medicalodges Douglass will be hosting a Holiday Open House and Bronze Quality Award Celebration at their facility located at 619 S. Highway 77, Douglass, on Saturday, Nov. 17th from 10 a.m. -2 p.m. “Everyone is welcome and encouraged to stop by, we will be serving light hors’ devours and beverages. We have also recently undergone an extensive building remodel and are excited for everyone to see our progress,” said Lori.